PRIVACY POLICY

This Privacy Policy outlines how your personal information is gathered, utilized, and shared when you visit or make a purchase from www.Brokersfactory.com (referred to as the “Site” and the “Company”).

PERSONAL INFORMATION WE COLLECT

During your visit to the Site, certain information about your device is automatically collected, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. As you navigate through the Site, information about the specific web pages or products you view, the websites or search terms that referred you to the Site, and details about your interactions with the Site is also collected. This automatically-collected information is termed as "Device Information."

We employ various technologies to collect Device Information:

  • Cookies: These are data files placed on your device or computer, often containing an anonymous unique identifier. For more details on cookies and how to disable them, visit http://www.allaboutcookies.org.
  • Log files: These track actions on the Site, collecting data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels: These are electronic files used to record information about your browsing activity on the Site.

Moreover, when you make a purchase or attempt to do so through the Site, specific information is collected, including your name, billing address, shipping address, payment information (such as credit card numbers), email address, and phone number. This information is referred to as "Order Information." It's crucial to note that payment-related information is collected and processed by third-party providers (PayPal, Stripe, World Remit, etc.), and we do not retain a copy of that information within our systems.

When we mention "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

  • We use the Order Information collected to fulfill any orders placed through the Site, including processing payment information and providing invoices/order confirmations.
  • The Device Information is utilized to screen for potential risk and fraud (particularly your IP address) and, more broadly, to enhance and optimize our Site. This includes generating analytics about how customers browse and interact with the Site and assessing the success of promotional campaigns.
  • We employ Google Analytics to understand how customers use the Site. You can learn more about how Google uses your Personal Information here, and opt-out of Google Analytics here.
  • Additionally, we may share your Personal Information to comply with applicable laws and regulations, respond to legal requests, or protect our rights.

DO NOT TRACK

It's essential to note that we do not alter our Site's data collection and use practices when we receive a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and request corrections, updates, or deletions. To exercise this right, please contact us through the information provided below.

Furthermore, if you are a European resident, be aware that we process your information to fulfill contracts or pursue legitimate business interests. Your information may be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we retain your Order Information for our records unless you request its deletion.

CHANGES

We may update our privacy policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.

CONTACT US

For more information about our privacy practices, questions, or complaints, please contact us via email at [email protected].